How Discrimination effects on Employees
How Discrimination effects on Employees
Discrimination Briefly
What is workplace discrimination? Discrimination in the workplace happens when an employee is treated differently because of their gender, ethnicity, religion, disability, or pregnancy. According to The Victorian Equal Opportunity and Human Rights Commission,2019, there are two categories of workplace discrimination known as direct and indirect discrimination.
Direct discrimination occurs when a person treats or seeks to treat someone adversely because of a legally protected personal feature. Direct discrimination occurs frequently as a result of people making incorrect assumptions about what persons with certain personal features can and cannot do.
For example, you can refuse to hire someone because you believe they are too elderly to master new skills.
Indirect discrimination arises when an unjustified requirement is applied that disadvantages a person with a legally protected personal feature. Indirect discrimination occurs when a workplace policy, practice, or conduct appears to treat all employees equally but unfairly disadvantages someone because of a legally protected personal feature.
A requirement for employees to work 12-hour shifts, for example, may appear to treat everyone equally. Employees with family or care duties, on the other hand, may suffer as a result. If the requirement is unreasonable, this is an example of indirect discrimination.
How Discrimination Affects a Company and Its Employees
Motivation and Job Satisfaction
Discriminatory behaviors have an impact on all employees' job satisfaction, not just those who are discriminated against. Promotions, bonuses, and benefits should be given to candidates based on their qualifications and performance on the job. If an employee observes promotions being given on the basis of gender, race, age, or other discriminating considerations on a regular basis, his motivation to advance within the firm or perform to the best of his ability suffers. (Benjamin,2019)
Turnover, Commitment, and Loyalty
Employees who see recurrent discrimination are more inclined to leave the company, increasing turnover. Although some involuntary turnover is good to the firm, such as terminating bad performance, if your company's voluntary turnover is excessive, you are likely losing experienced, competent people. Recruiting and training replacements is expensive for the organization and has a negative impact on productivity. If an employee believes he has no future in the organization, he will be less invested in his work. Although he may not have found another job, the fact that he does not intend to stay permanently indicates that he is less devoted and loyal to the organization than someone who anticipates a long-term career with it. (Benjamin,2019)
Recruitment and Reputation
Discriminatory practices have an impact on your company's reputation in the community. Discrimination may have a direct impact on clients if your firm gives inferior service to a specific demographic group, such as race. Customers can, nevertheless, be subjected to indirect discrimination. For example, if your store's entry is only accessible via steep steps, you are unknowingly prohibiting disabled customers from using the services you offer. Don't underestimate the impact of disgruntled employees on your company's reputation and recruitment success. Employees that are dissatisfied will complain to their family and friends, who may take their business elsewhere. Savvy job seekers will conduct research on the company before applying, and a workplace facing several discrimination lawsuits, or a company with employees who openly express their dissatisfaction, will have a chilling effect on your recruiting abilities and cause the industry's top candidates to look elsewhere. (Benjamin,2019)
Liability
Discrimination isn't only a bad practice; it's also prohibited under Sri Lankan labor regulations. State regulations may also give firms with guidance on anti-discrimination measures. Managers must devote time to responding to a discrimination allegation. Because small firms may not have someone on staff who is knowledgeable about these concerns, it may be necessary to hire an attorney to investigate and create a response. (Benjamin,2019)
How to Prevent Discrimination in the Workplace
According to Weekes (2017), there are eight basic measures to prevent workplace prejudice.
- Educate all employees about discrimination.
-
Encourage employees to respect each other's
differences
-
Respond to any evidence or complaints of
inappropriate behavior.
-
Deal with any complaints of discrimination
promptly and confidentially.
-
Develop a workplace policy that prohibits
discrimination;
Supervisors and managers on how to respond to workplace discrimination.
- Ensure that the workplace policy is properly enforced.
-
Review the policy on a regular basis.
- Encourage employees to respect each other's differences
- Respond to any evidence or complaints of inappropriate behavior.
- Deal with any complaints of discrimination promptly and confidentially.
- Develop a workplace policy that prohibits discrimination;
Supervisors and managers on how to respond to workplace discrimination.
- Ensure that the workplace policy is properly enforced.
- Review the policy on a regular basis.
References
Benjamin, T. (2019) The Ways Discrimination Negatively Affects Businesses. [Online] Available from: https://smallbusiness.chron.com/ways-discrimination-negatively-affects-businesses-36925.html. [Accessed 3 December 2021]
The Victorian Equal Opportunity and Human Rights Commission. (2019) Discrimination - Workplace. [Online] Available from: https://www.humanrightscommission.vic.gov.au/the-workplace/workplace-discrimination.[Accessed 3 December 2021]
Weekes, J. (2017) 8 ways to prevent discrimination in your workplace. [Online] Available from: https://www.healthandsafetyhandbook.com.au/8-ways-to-prevent-discrimination-in-your-workplace/. [Accessed 3 December 2021]

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